I Am Recovery ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and engage with our Holistic Recovery Housing for Women. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

• Personal Information: Name, email address, phone number, mailing address, and any other details provided voluntarily.

• Sensitive Information: We may collect information related to wellness and recovery services only with your explicit consent.

• Automated Data Collection: We use cookies and tracking technologies to enhance website functionality and analyze user interactions.

2. How We Use Your Information

• To provide and improve our holistic recovery housing services.

• To communicate with you about programs, updates, and wellness opportunities.

• To ensure compliance with applicable legal requirements.

• SMS Text Messaging Opt-In: We collect opt-in verbally from our customers. They can opt-in to receive messages either in person at our physical location or over the phone when calling our business. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script:

  “By providing your phone number and agreeing to receive texts, you consent to receive text messages from I Am Recovery regarding Account Notification and Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties. 

• Manage SMS Preferences: You can opt in or out of SMS communications at any time by adjusting your communication preferences or replying "STOP" to any message.

3. Information Sharing

We do not sell or rent personal information. We may share information with:

• Service providers assisting in our operations (e.g., website hosting, data analytics).

• Legal authorities when required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online platform is entirely risk-free, and we encourage responsible information sharing.

5. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.

• Opt out of marketing communications.

• Withdraw consent for processing sensitive information.

6. Contact Us

For questions or requests regarding your data, contact us at info@iam-recovery.com

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